Shipping policy
Shipping Policy
Last Updated: 23-05-2026
Thank you for shopping with DIFFERENT. We are committed to delivering your order quickly, safely, and efficiently. Please review our Shipping Policy below for important information regarding shipping, delivery, and order processing.
1. Order Processing Time
- Orders are processed within 3-5 days after payment confirmation.
- Orders are processed on business days only, excluding weekends and holidays.
- During high-volume periods, sales, or holidays, processing times may be slightly delayed.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
2. Shipping Methods
We offer the following shipping options:
- Standard Shipping
- Express Shipping
- Priority Shipping (if available)
Available shipping methods may vary depending on your location and will be displayed at checkout.
3. Delivery Timeframes
Estimated delivery times are as follows:
- Standard Shipping: 2-5 BUSINESS DAYS
- International Shipping: 10-30 BUSINESS DAYS
Please note that delivery times are estimates and are not guaranteed.
Unexpected delays caused by shipping carriers, customs, weather conditions, or high shipping volumes may affect delivery schedules.
4. Shipping Costs
Shipping charges are calculated at checkout based on:
- Shipping destination
- Package size and weight
- Selected shipping method
Shipping rates include:
- Standard Shipping: 3.99$
- International Shipping: 4.75$
We may occasionally offer free shipping promotions, which will be clearly stated on our website.
5. Tracking Information
Once your order ships, you will receive a shipping confirmation email containing:
- Tracking number
- Carrier information
- Tracking link (if available)
Please allow up to 1-7 day for tracking information to become active after shipment.
6. International Shipping
We currently ship to selected international destinations.
Please note:
- International delivery times may vary depending on customs processing and local postal services.
- Customers are responsible for any customs duties, taxes, import fees, or other charges required by their country.
- We are not responsible for delays caused by customs clearance procedures.
If international shipping is unavailable in your region, please contact us at labledifferent.com.
7. Delivery Issues & Delays
While we work hard to ensure timely deliveries, delays may occur due to factors beyond our control, including:
- Carrier delays
- Weather conditions
- Customs inspections
- Incorrect shipping information
- High seasonal demand
If your package is delayed, lost, or marked as delivered but not received, please contact us at labledifferent.com and we will assist you as quickly as possible.
8. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout.
If an incorrect address is provided:
- We are not responsible for lost or delayed packages.
- Additional shipping charges may apply for reshipment.
Please contact us immediately if you notice an error in your shipping information.
9. Lost or Damaged Packages
If your package arrives damaged or is lost during transit:
- Contact us within 7 DAYS of the delivery date.
- Provide your order number and photos of damaged items or packaging (if applicable).
We will work with the shipping carrier to help resolve the issue and provide an appropriate solution.
10. Contact Information
If you have any questions regarding shipping, please contact us:
Store Name: DIFFERENT
Email: labledifferent.com
Website: www.differentlable.com